Security
Security Center
At ViewExport, security is our top priority. We implement comprehensive security measures to protect your data and maintain the integrity of our systems.
How We Secure Our Customers
Security Overview
We employ industry-standard security practices and undergo regular security audits to ensure your data remains protected.
End to End Encryption
All data transmissions are encrypted using TLS 1.3, the newest and fastest version.
Multi Factor Authentication
Customers on most plans can enforce 2FA across their account, for enhanced security.
Regular Audits
Ongoing security assessments, penetration testing, and reviews.
Rate Limiting
Protection against resource abuse, ad brute force and DDoS attacks.
Cloud or Local. Your Call.
Fit your security policy by using either our cloud-based or downloadable edition.
Fully Insured
We're covered by comprehensive Cyber and E&O insurance.
Technical
Infrastructure
Technology
Our application is hosted on Render.com, a secure cloud platform. All data is stored in managed PostgreSQL databases and encrypted using AES-256 at rest and TLS 1.2+ in transit.
Authentication
Passwords hashed using industry standard best practices (bcrypt), and 2FA required for all admin and privileged users. We support role-based access control and least-privilege principles.
Operational
Compliance
Compliance
While we are not yet SOC 2 certified, we follow many of the same practices. Our infrastructure provider is audited to SOC 2, ISO 27001, and GDPR standards, and a Data Processing Agreement (DPA) is available on request for enterprise customers.
Incident Response
We monitor our systems continuously. If we detect a data breach, we will notify affected users within 72 hours and take immediate steps to contain the issue.
Customer Security
For Your Account
How we invite our customers into the process of keeping your accounts secure, at every level.
Passwords
Use a strong, unique password for your account, and treat it with extreme care.
Multi Factor Authentication
Enable two-factor authentication (2FA), even if it isn't required.
Don't Share Credentials
Never share your login credentials, and audit team member access
Audit Logins
Regularly review login activity. Promptly remove departing employee access.
Recovery Email
Keep your recovery email address private and up to date at all times.
Least Privilege Permissions
Review role-based permissions often, and don't grant more than you must.
Testimonials
Trusted by attorneys and IT leaders.
Most customer testimonials are anonymized at their request.
“With ViewExport, we were able to easily work with a very large Slack export and resolve our incident much faster compared to other Slack export solutions. The tool has great functionality with improvements happening on a regular cadence as well as fantastic support from the ViewExport team.”
Matt R, Head of IT
Large Game Studio in California
Name and company redacted for client privacy.
“Glad for ViewExport - in Slack you can't filter easily by date range, which is annoying and not usable for Legal/eDiscovery. And Onna is way too expensive. You guys are perfect.”
Chief Information Officer
NYSE-Listed Adtech Company
Name and company redacted for client privacy.
“Handling DSARs is a massive pain point for me with GDPR compliance. We've been working around this problem for 6+ years, across multiple companies.”
Head of IT & Security
Midmarket UK Tech Company
Name and company redacted for client privacy.
“This is marvelous. I'm the Slack admin of my company and I'm tired of searching through the json files for messages for HR investigations. Now I can share relevant exports with legal in a few clicks.”
Deborah, IT Manager
Large Not-For-Profit Organization
“With ViewExport, we were able to easily work with a very large Slack export and resolve our incident much faster compared to other Slack export solutions. The tool has great functionality with improvements happening on a regular cadence as well as fantastic support from the ViewExport team.”
Matt R, Head of IT
Large Game Studio in California
Name and company redacted for client privacy.
“Glad for ViewExport - in Slack you can't filter easily by date range, which is annoying and not usable for Legal/eDiscovery. And Onna is way too expensive. You guys are perfect.”
Chief Information Officer
NYSE-Listed Adtech Company
Name and company redacted for client privacy.
“Handling DSARs is a massive pain point for me with GDPR compliance. We've been working around this problem for 6+ years, across multiple companies.”
Head of IT & Security
Midmarket UK Tech Company
Name and company redacted for client privacy.
“This is marvelous. I'm the Slack admin of my company and I'm tired of searching through the json files for messages for HR investigations. Now I can share relevant exports with legal in a few clicks.”
Deborah, IT Manager
Large Not-For-Profit Organization
FAQ
Need help?
Whether you're a small startup, a growing mid-sized business, or a large enterprise, we're here to make things simple and support you at every step.
We're compatible with all Slack plans: Free, Pro, Business, and Enterprise. Just export any Slack JSON archive!
Yes. ViewExport opens PST archives from Outlook and Microsoft 365, which covers Exchange email, Teams chats, and anything else Purview exports to PST format. See our PST & Office 365 eDiscovery page, or just upload a .pst the same way you would a Slack export.
Yes! Find pricing for the downloadable, local-hosted edition of ViewExport on our pricing page. Great for if you have security concerns about employee data leaving your private cloud, or if your contractual obligations prevent sensitive IP from touching third-party servers. With the local edition, we'll never see or have access to your Slack data files.
You can upload anything that is included with the .ZIP file that contains your .JSON exports from Slack. If those files contain private channel and direct message data, they'll be searchable in ViewExport as well. However, we can't help you get data from Slack that was not contained in your export.
There's no implementation required: ViewExport is as easy as setting up an account and uploading a .ZIP file, or installing the desktop edition and opening your file right on your own machine. That said, we're happy to walk you through configuration and best practices.
We take security seriously and serve organizations around the world who are entrusted with strict data governance procedures, including for their Slack data. Here's our full security overview.
Yes, with 2 year contracts we can offer 12% off the Annual Enterprise plan, and with 3 year contracts we're able to offer 14.5% off the Annual Enterprise plan. Above-contract usage is billed monthly pro rata. Reach out to our team for details and we can get you set up.
No, ViewExport is an independent service not affiliated with Slack Technologies Inc. We provide tools to view and search Slack export files but are not connected to, funded by, or endorsed by Slack.
ViewExport is a modern, cloud and desktop platform for searching and governing corporate Slack messages to maintain compliance. Think of us as a single-purpose tool — an alternative to Onna, Mimecast Aware, Hanzo, Smarsh, and Pagefreezer. Technical teams can also compare us to Slackdump or Backupery, or read why teams outgrow Slack's native export for legal review. Message Crawler customers will also enjoy switching to ViewExport so that they can filter and search their Slack archives before uploading them to Relativity, saving a reported $10-50k per year on RelOne data and hosting costs, according to some of our customers. You can read more here about the top Slack eDiscovery tools available.
The free trial is 7 days with a nominal data usage limit to prevent abuse. We want you to know that we're able to handle your needs, and we've noticed that most organizations can determine this in 24-48 hours. Need help with your trial? Shoot us a note and see if we can customize the experience for you, or provide a walkthrough.
